Returns & Exchanges

We want you to be completely satisfied with your purchase from Teddy Baldassarre. If you are not entirely happy with your order, we offer a 7-day return window for unworn timepieces and accessories in their original, pristine condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Place the item in its original brand packaging, including all warranty cards, booklets, and protective films, then pack it securely inside a shipping box.

• 3.
  Affix Shipping Label

  Print the prepaid insured shipping label provided via email and attach it to the outside of your package, ensuring any old shipping labels are removed or covered.

• 4.
  Inspection and Refund

  Once our team of specialists inspects the item to confirm its original condition, we will process your refund or exchange within 5-7 business days.